Terms & Conditions

PRICES

All prices are listed in Faroese kroner (DKK) or in euros (EUR). We reserve the right for pricing errors and out-of-stock items.

If you place a Pre-order through our website, the minimum amount per order is 50.00 DKK or 7.00 EUR. There is no minimum purchase in our physical store.

PAYMENT

All orders placed through the Føroya Bjór website must be paid by credit card, and card information must be provided at the time of ordering.

You can pay with the following cards:

  • Dankort/VISA-Dankort
  • MasterCard
  • Maestro
  • VISA
  • VISA Electron
  • American Express
  • JCB

The total amount will be charged to your account when your order is collected at our store. If an item ordered through our website is sold out or otherwise unavailable, it will be removed from the order before the final amount is charged.

ORDERING

Orders must be placed at least 24 hours before packing. Products can be picked up in our stores free of charge or shipped via Posta at a cost based on weight. If you order for 1,500 DKK or more, shipping via Posta is free.

Please note that you must be 18 years or older for us to deliver orders that contain alcohol. If necessary, we may require proof of identity before the order is delivered.

ORDER CONFIRMATION

When an order is placed, you will receive an order confirmation sent to the email address you provided during checkout.

RETURNS OR EXCHANGES (Claims)

If a product is faulty, it can be returned or exchanged in our store. If you experience issues, you can contact us by phone or email to resolve the matter:

Phone: +298 475454
Email: fb@foroyabjor.fo

SECURITY

Website security: Dutyfree.fo uses the HTTPS (Hypertext Transfer Protocol Secure) protocol. With HTTPS, all communication between the user and the website is encrypted, preventing unauthorized access.

Payment card security: All payments via our website are processed using the SSL security protocol, ensuring that no unauthorized parties can access any information you provide during your purchase. Read more about card security [here].

Data protection: Føroya Bjór processes and stores all customer data in accordance with the applicable EU data protection regulations (GDPR) effective from May 25, 2018. All information regarding users, purchases, payments, and other data on the website is protected from external systems and unauthorized access. Read more about GDPR [here].

CONTACT

You can contact us at:

Føroya Bjór
Klakksvíksvegur
FO-700 Klaksvík
Faroe Islands

Phone: +298 475454
Email: fb@foroyabjor.fo
VAT number: 314803